Wyndham Vacation Ownership comprises of roughly 185 resorts across North America, the Caribbean, and the South Pacific. They have been expanding their presence in the US and sought to improve their portfolio through a nationwide Capital Improvement and Renovation Program (the Program). 

The Program housed more than 29 projects across dozens of US cities. The resorts were to maintain full operations during renovation and improvement activities. 

KMI provided onsite OAR services for Wyndham Vacation Ownership's ongoing resort Program, at the national level. 

A phased, overlapping and/or consecutive approach was used in two- to three-week segments. This allowed for continued operations at all locations during the improvement and renovation program deployment.